Wikipedia Definition of Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.
At Hyundai Assurance, our dedication to customer service has developed into the Hyundai Assurance, an umbrella of services that includes America's Best Warranty, 24/7 Roadside Assistance and our Buyer Protection Program.
1. Hyundai Assurance America's Best Warranty- For more than a decade, America’s Best Warranty hasn’t just changed how our customers feel about their cars, it’s changed how we build vehicles. To make sure we deliver automobiles worthy of a 10-year warranty, Hyundai initiated the Drive Defects to Zero plan. Click HERE for more details.
2. Hyundai Assurance 24/7 Roadside Assistance- Hyundai strives to make ownership as worry-free as possible, which is why we have included 5 years of Roadside Assistance absolutely free, with every new Hyundai. Valid in all 50 states and Canada, if your Hyundai becomes disabled or even if you just lock yourself out, we’ll send someone to help you 24 hours a day, 365 days a year.Click HERE for more details.
3. Hyundai Assurance Buyer Protection Program- In these uncertain times, Hyundai is the first automaker in the U.S. to offer a Buyer Protection Program. If, in the first 12 months, you find that you cannot make your payment because of a covered life changing event*, we'll allow you to return your vehicle and walk away from your loan or lease obligation. Click HERE for more details.
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